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Plans & Billing
Important information regarding plans, billing, refund, and more.
Can I upgrade or downgrade my plan at any time?
Can I upgrade or downgrade my plan at any time? Yes, of course!
What happens after my free trial ends?
What happens after my free trial ends? After your free trial period ends, your account will be suspended. Your data will still be with us, in case you would like to return to Zendo and purchase a plan. We won't disable the platform for your clients but your agents won't be able to interact with it unless you purchase a plan. Please note that you can always to delete all your data.
How does the free trial work?
In this section, you'll get to know how the free trial works. How does the free trial work? To start using the free trial, you need to sign up for the first time with your company’s email address, which will give you access to a 14-day free trial. What’s more, we don't collect your credit card information during the sign-up process, so you don't have to worry about that. After the trial period ends, you can extend the plan. If you decide to do so, then you'll be required to provide the cr
Requesting a refund.
Requesting a refund You can request a refund within 14 days from the purchase.