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Articles on:Team & Clients Management
Manage your team and clients in Zendo: invite members, set roles and permissions, add clients, use impersonation, files, messages and onboarding.

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  • Team & Clients Management
  • Client Portal Management
  • Selling Services
  • Customization
  • Requests
  • Plans & Billing
  • Integrations
  • Privacy & Security
  • Client Profile
    Learn how to use the client profile in Zendo to view a client's invoice details, submitted requests, subscriptions, documents and notes from your team.Popular
  • Roles And Permissions
    More about Roles and Permissions in this video: Roles That Can Assign Roles And Permissions: Admin, Owner There are five roles that can be assigned in Zendo: Watcher, Agent, Manager, Admin and Owner. Out of these roles, only watchers don't count as seats in your plan. To learn more about seats, read this article. Watcher Agent Manager Admin Owner **SettingSome readers
  • Client POV
    See what your clients experience in Zendo: dashboard, orders, requests, subscriptions, documents, files, submitting requests, Storefront and notifications.Some readers
  • Adding Clients
    Learn how to add clients to Zendo yourself and invite them to your client portal, leaving only account verification to them for a smooth transition.Few readers
  • Client Teams/Organizations
    Learn how client organizations work in Zendo on Pro+ plans, letting clients team up to share requests, subscriptions and files within one organization.Few readers
  • Onboarding
    Learn how to create an onboarding card in Zendo that welcomes clients on their dashboard, manage its content, and see how it looks from the client's side.Few readers
  • Inviting Members
    Learn how to invite team members to your Zendo workspace, check how many seats your subscription plan includes, and what to do when you reach the limit.Few readers
  • Impersonation
    Learn how to use impersonation in Zendo to temporarily view the portal as another user, which roles can impersonate whom, and how to check the client view.Few readers
  • Files
    Learn how to upload, share and manage files with clients and organizations in Zendo, and find files automatically saved from chats in the Files tab.Few readers
  • Messages
    Learn how to use Messages in Zendo to chat instantly with clients, create group conversations and broadcast messages, all without any extra setup.Few readers

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