Articles on: Customization


In this section, you'll learn everything there is to know about customizing your sidebar.

Roles That Can Manage Sidebar: Owner, Admin

The sidebar is the main panel on the left side in the Zendo platform.

To customize the sidebar, select Client Portal from the sidebar and choose Sidebar from the drop-down menu.

Sidebar customization is available only in the paid plans.

Internal And Client Sidebars

You can create different sidebars for internal users and clients. To make the switch:

Navigate to the top of the page and find "Sidebar",
From the drop-down menu, choose "Internal" or "Client".

Every time you come back to the Sidebar, make sure that you're on the right type.

Live Preview

On the right side of the page, you can see the preview of the sidebar. Every change you make will be shown in the preview to give you full control of the process.

Customizing The Sidebar


Make sidebar reflect your brand colors with four different options:
Highlight text

Sidebar Elements

By default, you'll have a list of elements already set in place. You can:

Change element's name. Click anywhere on the default name to enter your own.
Change element's order. Use drag-and-drop to move the element.
Change element's icon. Select the square right next to the name of the element and choose the icon from the pop-up window. To find your icon faster, use the search bar. If you don't want to have any icons, select "Clear icon" next to the search bar.

Remove element. Hover over the sidebar element until a trash icon appears on the right. Select it to remove the sidebar element.

Adding New Elements

To add a new sidebar element:

Select "+ Add sidebar element" at the bottom of the page,
Choose the type of element you want to add from the drop-down menu. You can choose between an app, link, section heading, divider, and a gap.

Adding An App

If you chose an app, a new pop-up window will appear with external and custom apps to choose from. Select one.
New fields will appear. In Slug, enter the unique URL for this page. In Content, paste the embed code found in the app of your choice.
Select the "Preview content" button to check if it works correctly.

To learn more about external apps, read this article.

If you chose a link, a new field will appear, where you can type in a link. You can also click on the default name to enter your own.

Adding A Section Heading

If you chose a section heading, a new field will appear, where you can type in the name of the section heading.

Adding A Divider & Gap

If you chose a divider or a gap, it will appear at once.

You can duplicate any content you create. Hover over the sidebar element until a duplicate icon appears on the right. Select it to duplicate the sidebar element.

Save As Draft

If you're unsure of your choices or don't want to change the sidebar just yet, you can save it as draft and come back to it later.

If you don't like the newest changes, select the ellipsis icon (...) and choose "Discard changes" from the drop-down menu.

You can only make one sidebar draft per workspace.

Restore To Default

If you want to go back to the default sidebar, select the ellipsis icon (...) and choose "Restore to default" from the drop-down menu.


If you're ready, select the "Publish" buttom at the top right corner to save the sidebar.

Updated on: 10/11/2023

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