Pay quotes and invoices
The business sends you quotes to approve and invoices to pay through your portal. Everything waiting for you is at the top of your dashboard, under Awaiting you, and every order with its documents is under Orders.
Approve a quote
- Open the quote from Awaiting you on your dashboard, from Orders, or from the link in the email.
- Check the items and the total.
- Approve or decline the quote.
Depending on how the business set it up, after you approve you either pay straight away on the quote, or receive an invoice to pay. If the business changes a quote after sending it, you get an email, and the link you already have shows the new version.
Every quote and invoice tells you what to do
Under the header of a quote or an invoice, the Now line says what happens next: for example Approve or decline the Quote by 18/11/2026, Pay $2,500.00 by 18/11/2026, or The team confirms your payment after checking it. When it is your move, the button you need is at the top of the page. When you approve a quote and the business sends an invoice for it, the Now line on the quote says The Invoice is ready to pay and Go to Invoice takes you there. The invoice is also under Awaiting you and on the order in Orders.
Pay an invoice
- Open the invoice from Awaiting you, from Orders, or from the email.
- Select Pay.
- Pay with the method the invoice offers.
By card. You go to Stripe's secure payment page. Zendo and the business never see or store your card number. The payment methods you see there, such as cards or Apple Pay, depend on the business's Stripe account.
By bank transfer or another manual method. The invoice shows the business's payment details. Pay outside the portal, then select I've paid, enter the date and, if you want, the transfer reference. The invoice shows "Reported — waiting for confirmation" until the business confirms that the money has arrived.
If you leave the payment page without paying, the invoice keeps waiting for you. Come back and pay later with the same link. Once a document is paid, its link can no longer take another payment.
Manage a subscription
If you subscribe to a service, open its order in Orders. Depending on your role and the business's settings, you can:
- Cancel the subscription. It ends at the end of the period you have paid for, and you keep full access until then. A cancellation cannot be undone: to continue later, subscribe again.
- Replace your card, on Stripe's secure page, if a payment failed or your card has changed.
- Pause the subscription, if the business allows it.
The order also shows your request limits and when they refresh.
Invoices for your company
If you work as part of a team, invoices show your team's billing details. Team admins change them on My Team. See Work together as a team.
Related
Updated on: 09/11/2026
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