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Manage your account and notifications

Your account settings hold your profile, your language and time zone, your password and security, and the notifications you get. Open them from your avatar in the top-right corner with My profile.


Update your profile


  1. Open My profile and stay on the General tab.
  2. Change your name, your Profile picture (PNG or JPG, up to 1 MB), your Phone number, Company, Position and Country, and your LinkedIn, Facebook or X profiles.
  3. Under Time & location, set your Timezone or let it follow your device, and choose your Language.
  4. To use your own date and time formats, turn off Use workspace date and time formats.
  5. Select Save.


To change the email address you sign in with, select Change email.


Password and security


On the Security tab you can change your password, turn on two-factor authentication with an authenticator app or an email code, and Sign out everywhere if you think someone else has access to your account.


If you signed up with Google or Facebook, you can set a password here too. Two-factor authentication needs a password first.


Choose your notifications


On the Notifications tab, choose which events notify you and how: in the portal, in your browser or by email. The groups include Requests, Chats, Quotes, Invoices and Subscriptions. To get browser notifications, select Enable under Browser notifications and allow them when your browser asks.


If your browser blocks notifications for the portal, allow them again in your browser's settings for the site.


Delete your account


  1. On the General tab, select Delete account.
  2. Enter the 6-digit code that is emailed to you and your password.


Deleting your account removes your personal data and your access to this business's portal. It cannot be undone. If you own a team, the team and its requests are deleted with your account, so transfer the team to a colleague first. See Work together as a team.



Updated on: 09/11/2026

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