Set up an affiliate program

An affiliate program lets you reward other people for sending clients your way. Zendo works with two affiliate providers, Rewardful and Tapfiliate. When an affiliate sends someone to your Front Desk or to one of your services, the provider tracks the referral and pays the affiliate. You connect the provider on Settings › Workspace › Integrations.

Connect Rewardful or Tapfiliate

1. Set up the program in Rewardful or Tapfiliate, with the commission, the affiliates and the payouts.
2. Copy your public key from the provider.
3. In Zendo, open Settings › Workspace › Integrations.
4. Turn on Enable affiliate tracking.
5. In Provider, choose Rewardful or Tapfiliate.
6. Paste the key into Public key.
7. Select Save.

What Zendo does and what the provider does

Zendo's only part is to load the provider's tracking code, which lets the provider see which affiliate sent a visit or a purchase. Everything else about the program stays with Rewardful or Tapfiliate: the commission, the affiliates, the payouts and the reports.

Rewardful or Tapfiliate

The two providers track different payments:

• Rewardful works through Stripe, so it tracks purchases paid by card through Stripe. It does not see manual payments, such as bank transfers.
• Tapfiliate works with every payment method in Zendo.

If you sell in a currency that Tapfiliate does not support, it records the payment in your Tapfiliate account's default currency.

Test the tracking

1. Copy an affiliate link from Rewardful or Tapfiliate.
2. Sign out of Zendo, or open a private browser window.
3. Open the affiliate link and check in the provider that the visit was recorded.

Ad blockers often block tracking code. If the provider does not see your test visit, turn the ad blocker off and try again. Some of your visitors' ad blockers will block it too.

Where affiliates can send people

Affiliates can link to two kinds of public page:

• The Front Desk, at …/order. Anyone can open it, with or without an account. See Set up your Front Desk.
• A single service, at …/order/<slug>. The service's page works whether or not the service is on the Front Desk, and you can change the <slug> part of the address to a readable name. See Sell with a direct link, without the Front Desk.

A link to a single service takes the visitor straight to the service the affiliate recommends. A link to the Front Desk shows all your services, and the visitor has to find the right one.

If you rename your workspace address, the links your affiliates already use keep pointing to the old one. See Set your workspace name, address and formats.

Zapier does not track referrals

Zapier is also connected on Settings › Workspace › Integrations, but it does a different job: it passes events from Zendo on to other software. It cannot tell you which affiliate sent a client. See Connect Zapier.

Related

• Set up your Front Desk
• Sell with a direct link, without the Front Desk
• Connect Zapier
• Set your workspace name, address and formats

Updated on: 09/11/2026