Sell with a direct link, without the Front Desk

Every service has its own address, which leads straight to its order page. The link works whether or not the service is on the Front Desk, so you can send it by email, put it behind a button on your website, or give it to a single client. You find it in the service, in Settings › Sales › Services.

Share the link and hide the service

1. Open Settings › Sales › Services and select the service.
2. The address is in Stand-alone service url. To make it easier to read, change the part after /order/, for example to /order/logo-design.
3. If the service should not appear on the Front Desk, turn off Show this service in the Front Desk.
4. Select Save. The new address works straight away.
5. Select Copy next to the address and send the link.
6. Open the link yourself and go through the purchase once, the way a client would.

Hiding a service from the Front Desk

Turning off Show this service in the Front Desk only removes the service from the Front Desk page. Its link keeps working, and nothing else about the service changes: a purchase still creates the same order, requests and documents. This is how you sell a service only to selected clients, or offer a campaign price, without showing it to everyone.

The two addresses lead to different places. …/order opens the whole Front Desk, while …/order/<slug> opens the order page of one service, without your other services around it. You can also copy a service's link from the services list, with Copy Front Desk link on its row.

What the client sees

The link opens the service's order page, with the Service image, the Service description, the items and the Order Form. The client chooses quantities and add-ons, if you allowed them, fills in the Order Form and pays with one of the payment methods you ticked for the service.

The client does not need to sign in first. If they have no account, Zendo creates one when they buy. A client who is already signed in buys with their existing account.

After the purchase

What a purchase through the service's link sets off. The same happens after a Front Desk purchase.

1. Client pays on the service's page
2. Order created (Source: Front Desk)
3. Automatic Request creation
4. • Open a request for the work: Request created, linked to the order
   • No request, just the order: No request
4. Issue an invoice
5. • Automatically after payment: Invoice issued once the payment arrives
   • Never: You issue documents yourself
5. Request types in Unlock Request types?
6. • yes: The client can now submit them
   • no: Nothing changes
6. Payment method
7. • Stripe: Marked as paid automatically
   • Manual: Waits until your team marks it as paid

A purchase through the link has the same results as a purchase on the Front Desk:

• An order is created, and its Source on the order page shows the Front Desk.
• If the service is set to Open a request for the work, a request is created as well.
• If Issue an invoice is set to Automatically after payment, Zendo issues the invoice once the payment arrives.
• Any request types listed under Unlock Request types become available to the client.
• If the client chose a manual payment method, the order waits until someone on your team marks it as paid. See Mark a document as paid or refunded.

See Decide what happens after a purchase.

Related

• Set up your Front Desk
• Decide what happens after a purchase
• Sell a fixed-price service
• Mark a document as paid or refunded
• A client cannot see a request type or a service

Updated on: 09/11/2026