Articles on: Workspace & integrations

Set your workspace name, address and formats

Your workspace's name, web address and date and time formats can be set to match your business and your region, so that your team and your clients see them the way they expect. These settings apply to the whole workspace, and they are all on Settings › Workspace › General.


Set the name, the address and the formats


  1. Open Settings › Workspace › General.
  2. Type your workspace's name in Workspace name.
  3. To change the address, select the pencil next to Workspace URL. This changes the subdomain, the first part of <workspace>.getzendo.io.
  4. Under Localization & formats, either leave Detect the workspace timezone automatically on, or turn it off and choose the Timezone yourself.
  5. Choose the Language, the Date format and the Time format used in the application.
  6. Under Document formatting, choose the Document date format and the Document time format used on quotes, invoices and PDFs.
  7. Select Save.


The workspace name (2) and the pencil that renames the workspace URL (3).


Localization & formats: the timezone (4), the language and the formats used in the app (5), and the document formats (6).


What changes when you rename the address


Every address your clients use starts with the workspace URL:


  • https://<workspace>.getzendo.io — the client portal, and the page where your team signs in;
  • …/order — the Front Desk;
  • …/order/<slug> — each service's own page.


Links you have already shared keep pointing to the old address. That includes invitations, service links on your website and links in emails. So before you rename, check where you have published links, and afterwards copy the new ones you need. The new link of a service can be copied with Copy Front Desk link on its row in Settings › Sales › Services.


If you would rather not have a getzendo.io address at all, set up your own domain on Settings › Brand › Domain & email instead. Your own domain is also needed if you want to send emails from your own address.


Formats for the app and for documents


Date format and Time format decide how Zendo writes dates and times for your team and your clients. Document date format and Document time format do the same on quotes, invoices and PDFs, so your documents can use a different format from the application. You choose each format from an example, such as 25/11/2026 or 24-hour (14:30).


The number format is not set on Settings › Workspace › General but on Settings › Sales › Payments & documents › Documents. It applies to every document and cannot be changed for an individual quote or invoice.


Other settings in Workspace › General


Settings › Workspace › General also holds a few settings that affect everyone at once:


  • Access — who can open the workspace, the client portal and the Front Desk, and whether people can sign up by themselves.
  • Announcement banner — a message shown at the top of every client's portal.
  • Danger zone — erasing or deleting the workspace.



Updated on: 09/11/2026

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