Articles on: Getting started

Create your Zendo account

You create a Zendo account and your workspace in one step, on Zendo's sign-up page. The workspace is where your team works and where your clients get their client portal. You become its owner, and you start with 14 days of the Pro plan for free.


Sign up


  1. Open app.getzendo.io and stay on the sign-up form. If you already have an account, select Log in instead.
  2. Enter your First name, Last name and Email. The email address is the one you sign in with.
  3. Create a Password. The bar under the field shows how strong it is.
  4. Enter a Workspace name. It becomes your workspace's address, <workspace-name>.getzendo.io, so use your company's name or something close to it.
  5. Tick I agree to Terms & Conditions. Ticking the box for product updates and offers is up to you.
  6. Select Sign up.
  7. Open the email from Zendo and enter the 6-digit verification code.


Your trial


A new workspace gets the Pro plan for 14 days, and you do not need a card to start. When the trial ends, choose a paid plan on Settings › Workspace › Plan & billing, or continue on the free plan. Nothing you created is deleted when the trial ends: anything over the free plan's limits is archived and comes back when you upgrade. See Understand your plan and limits.


During the trial you cannot add seats. If you want to invite more team members than the trial allows, choose a paid plan first.


What to do next


Your workspace is empty at first. Set up the basics before you invite anyone: your logo and colours, a service or a request type, and the way clients pay you. See Set up the basics.


You can change the workspace name and address later on Settings › Workspace › General, or move the client portal to a domain of your own. See Set your workspace name, address and formats and Use your own domain.


Your account and your clients' accounts are separate


Your account belongs to your team's side of Zendo. Your clients get their own accounts in your workspace when you invite them or when they sign up on your client portal. They never use app.getzendo.io. See Add clients.



Updated on: 09/11/2026

Was this article helpful?

Share your feedback

Cancel

Thank you!