Articles on: Portal & brand

Put your logo, favicon and app icon in place

Your main logo appears throughout Zendo: in the sidebar, on the login screen, on documents, in emails and in forms. You upload it once on Settings › Brand › Identity, together with your favicon and app icon. It is best to do this before you invite any clients, because the invitation email shows your logo too.


Upload the logo and the icons


  1. Open Settings › Brand › Identity.
  2. Upload the Main logo. The file can be up to 1 MB.
  3. If your main logo does not look right on a dark background, upload a Dark mode logo as well. If one logo works in both modes, leave this empty.
  4. Under Logo sizes, set the logo's width for each place where it appears, and check each one in its Preview. The sidebar matters most, because your clients see it every day, so start with Customize sidebar logo size. There you can also choose Full width or Use a different width on mobile.
  5. Upload the Favicon, the small icon shown in browser tabs. A square PNG works best.
  6. Upload the App icon, which clients see when they add the client portal to their phone's home screen. The recommended size is 512 × 512 px.
  7. To remove the "Powered by Zendo" line from the client portal, turn on Hide "Powered by Zendo" (Agency plan only).
  8. Check the result in Live preview, then select Save.


The main logo (2), the dark mode logo (3) and the logo sizes for each place (4).


The favicon (5), the app icon (6) and Hide "Powered by Zendo" (7).


If you leave an upload empty


Without a main logo, your clients see the Zendo logo instead. Without an app icon, Zendo uses the favicon when a client adds the client portal to their phone's home screen.


When the dark mode logo is used


Whenever the client portal is in dark mode, the Dark mode logo replaces the main logo in the sidebar, on the login screen, on the Front Desk and in forms.


PDFs and emails are the exception: they always use the main logo. So if your main logo only looks right on a dark background, it will look wrong in PDFs and emails.


Whether clients can use dark mode at all is decided by Color mode on Settings › Brand › Appearance. See Set your workspace appearance.


Places with their own logo setting


Five places can show a logo other than the main one. If one of them shows the wrong logo, check its own setting first:




Updated on: 09/11/2026

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