Turn on two-factor authentication
Two-factor authentication (2FA) asks for a verification code every time you sign in, in addition to your password. Someone who learns your password still cannot get into your account without that code. 2FA is available on every plan, and each person turns it on for their own account in My profile › Security.
Turn on two-factor authentication
- Select your avatar in the top-right corner and open My profile.
- Open the Security tab.
- Under Two-factor authentication, choose a method and select Enable next to it.
- Follow the steps on the screen to finish.
From your next sign-in, Zendo asks for a code after your password.
Which method to choose
Authenticator app gets the codes from an app on your phone, such as Google Authenticator, Authy or Microsoft Authenticator. It works even when you cannot open your email, so it is the safer choice.
Email code sends the code to the email address you sign in with. It needs no extra app, but anyone who can open that inbox can also get the code.
Every team member sets it up themselves
2FA belongs to a person, not to the workspace. Each team member turns it on in their own My profile, so ask your team to do it, especially the people who can change settings, roles or billing.
If you think someone has access to your account
On the same Security tab:
- Select Sign out everywhere. This signs your account out on every device.
- Select Change password and choose a new one.
- Turn on two-factor authentication if it is not on yet.
Related
Updated on: 09/11/2026
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