Articles on: Integrations

Connecting Stripe

The Role That Can Connect Stripe in Zendo: Owner

Table Of Contents

How To Connect Stripe?
Stripe Successfully Connected
How To Disconnect Stripe?
Stripe Legacy

How To Connect Stripe?

To connect Stripe account to Zendo:

Select the Workspace tab from the left sidebar,
Select Finances from the drop-down menu,
On the new page, switch to the Payment methods tab,
There, select the "Connect" button,

Now, you’ll be taken to Stripe to either create an account or sign in to your existing one,
Follow the steps as guided by Stripe and provide all the necessary information,
Now, Stripe should immediately connect with Zendo.

You can cancel the connecting process using the Cancel button that’s available to use only during the connecting process.

Stripe Successfully Connected

If your Stripe account has been successfully connected, the Connect button will now change to Connected.

If the connecting process takes too long or you have any issues, don’t hesitate to reach out to us for assistance.

How To Disconnect Stripe?

You can disconnect your account directly through Stripe. Make sure you don’t have any active subscriptions in Zendo before disconnecting your Stripe account.

Log in to your account on the Stripe website,
Select the cog icon in the top right corner,
From the drop-down menu, select "Settings",
Scroll down to the "Business settings" section,
Select "Installed apps" under "Team and security",
On the new page, scroll down to the "Connect extensions" tab,
Find Zendo and select the "Revoke access" button on the far right.

Once you successfully disconnect your Stripe account in the Stripe’s settings, the Connect button will be available for use in Zendo again.

If you've created your Stripe account on Zendo, you won't be able to revoke access. Contact the Zendo team to do that for you.

Stripe Legacy

If you previously used Zendo with a Stripe account connected by publishable and secret keys, you’ll see the information that Stripe Legacy will be disconnected and fully replaced by Stripe Connect on the 1st of October.

If your Stripe account is connected by the publishable and secret keys, you can still use Stripe Connect to connect your account.

Updated on: 21/03/2024

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