> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.getzendo.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Web Browser Notifications

### Roles That Can Enable Web Browser Notifications: Client, Watcher, Agent, Admin, Manager, Owner

## Table Of Contents

1. [How To Enable Web Browser Notifications?](#1-how-to-enable-web-browser-notifications)
2. [What Happens If I Block Web Browser Notifications?](#1-what-happens-if-i-block-web-browser-notifications)
3. [How Can I Change My Preferences After Enabling Or Blocking Web Browser Notifications?](#1-how-can-i-change-my-preferences-after-enabling-or-blocking-web-browser-notifications)
4. [What To Do If I Don’t See The Enable Button?
](#1-what-to-do-if-i-dont-see-the-enable-button)

Web browser notifications **do not require you to be active on the tab with your workspace**, you just have to have it open. You can be active on a different tab or have the Zendo tab minimized, and still receive the notifications.

**Owners can set default notification settings for their workspace**. If you don’t change your personal settings, you’ll be receiving notifications accordingly with the Owner default settings for that workspace.

To learn more about Zendo notifications settings, [read this article](https://help.getzendo.io/en/article/notifications-1wxbi2l/).

# How To Enable Web Browser Notifications?

1. Select *Account Settings* located on the bottom of the left sidebar,
2. On the new page, switch to the *Notifications* tab,
3. Select the "Enable" button in the yellow box at the top of the page,
4. This action should prompt your browser's popup to show up, asking to allow or block web browser notifications from Zendo. Select *Allow*,

![](https://storage.crisp.chat/users/helpdesk/website/531203e6a7585000/web-browser-notifications-3_uo6hhg.png)

5. Lastly, you can specify which actions you want to be notified of by ticking on and off the boxes.

![](https://storage.crisp.chat/users/helpdesk/website/531203e6a7585000/zendo-client-notifications_1896vuq.png)

| Alternatively, you can access your notification settings by selecting *Notifications* tab on the leftside panel and selecting the cog icon in the popup window.

# What Happens If I Block Web Browser Notifications?

If you select the *Block* option in the browser’s popup, you’ll see a **disclaimer that you have blocked the web browser notifications** in your workspace in the *Notifications* tab of *Account Settings*.

![](https://storage.crisp.chat/users/helpdesk/website/531203e6a7585000/zendo-blocked-notifications_147jm9q.png)

# How Can I Change My Preferences After Enabling Or Blocking Web Browser Notifications?

If you have changed your mind after either enabling or blocking web browser notifications and want to reverse such action, you’ll have to **reset your browser’s permissions** in your web browser's settings.

||| The steps to do that may differ depending on your browser.

# What To Do If I Don’t See The Enable Button?

If you don’t see the Enable button, try **resetting your browser’s permissions** in the settings of your browser. Feel free to get in touch with our team if you need further assistance.