> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.getzendo.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Set your workspace name, address and formats

Your workspace's name, web address and date and time formats can be set to match your business and your region, so that your team and your clients see them the way they expect. These settings apply to the whole workspace, and they are all on **Settings › Workspace › General**.

## Set the name, the address and the formats

1. Open **Settings › Workspace › General**.
2. Type your workspace's name in **Workspace name**.
3. To change the address, select the pencil next to **Workspace URL**. This changes the subdomain, the first part of `<workspace>.getzendo.io`.
4. Under **Localization & formats**, either leave **Detect the workspace timezone automatically** on, or turn it off and choose the **Timezone** yourself.
5. Choose the **Language**, the **Date format** and the **Time format** used in the application.
6. Under **Document formatting**, choose the **Document date format** and the **Document time format** used on quotes, invoices and PDFs.
7. Select **Save**.

![The workspace name (2) and the pencil that renames the workspace URL (3).](https://getzendo.io/wp-content/uploads/2026/11/kb-w1-info.webp =573x412)

![Localization & formats: the timezone (4), the language and the formats used in the app (5), and the document formats (6).](https://getzendo.io/wp-content/uploads/2026/11/kb-w1-formats.webp =573x316)

## What changes when you rename the address

Every address your clients use starts with the workspace URL:

- `https://<workspace>.getzendo.io` — the client portal, and the page where your team signs in;
- `…/order` — the Front Desk;
- `…/order/<slug>` — each service's own page.

Links you have already shared keep pointing to the old address. That includes invitations, service links on your website and links in emails. So before you rename, check where you have published links, and afterwards copy the new ones you need. The new link of a service can be copied with **Copy Front Desk link** on its row in **Settings › Sales › Services**.

If you would rather not have a `getzendo.io` address at all, set up your own domain on **Settings › Brand › Domain & email** instead. Your own domain is also needed if you want to send emails from your own address.

## Formats for the app and for documents

**Date format** and **Time format** decide how Zendo writes dates and times for your team and your clients. **Document date format** and **Document time format** do the same on quotes, invoices and PDFs, so your documents can use a different format from the application. You choose each format from an example, such as `25/11/2026` or `24-hour (14:30)`.

The number format is not set on **Settings › Workspace › General** but on **Settings › Sales › Payments & documents › Documents**. It applies to every document and cannot be changed for an individual quote or invoice.

## Other settings in Workspace › General

**Settings › Workspace › General** also holds a few settings that affect everyone at once:

- **Access** — who can open the workspace, the client portal and the Front Desk, and whether people can sign up by themselves.
- **Announcement banner** — a message shown at the top of every client's portal.
- **Danger zone** — erasing or deleting the workspace.

## Related

- [Use your own domain](https://help.getzendo.io/en/article/use-your-own-domain-1ka8al9/)
- [Let clients sign up by themselves](https://help.getzendo.io/en/article/let-clients-sign-up-by-themselves-1imyph1/)
- [Announce something to every client at once](https://help.getzendo.io/en/article/announce-something-to-every-client-at-once-uwi2yp/)
- [Set up your documents: numbering, logo, footer and seller details](https://help.getzendo.io/en/article/set-up-your-documents-numbering-logo-footer-and-seller-details-9h73yx/)
- [Erase or close a workspace](https://help.getzendo.io/en/article/erase-or-close-a-workspace-zsua73/)