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# Sell a fixed-price service

A one-off service has a scope and a price you set before the client buys it. The client pays, and an order appears in Zendo. To create one, you need only a name and at least one item with a price. Services are created in **Settings › Sales › Services**.

## Create the service and put it on sale

1. Open **Settings › Sales › Services**, select **Create service** and choose the one-off type.
2. Enter the service name.
3. On the **General** tab, add a row to the **Items** table with a name and a **Unit price**. Use **Add item** for more rows. To let the client change the price, tick **Addon** or **Quant.** on a row. See [Add add-ons and let clients choose quantity](https://help.getzendo.io/en/article/add-add-ons-and-let-clients-choose-quantity-1y6jehy/).
4. Under **Finance settings**, choose the **Currency** and tick the payment methods this service accepts.
5. To ask the client questions at checkout, go to the **Order page** tab and turn on **Add an Order Form to this service**. See [Add an Order Form to a service](https://help.getzendo.io/en/article/add-an-order-form-to-a-service-1ag3b1d/).
6. On the **Order page** tab, under **Service order page**, add a **Service image** and a **Service description**.
7. To list the service on the Front Desk, turn on **Show this service in the Front Desk**. Then add a **Service thumbnail** and a **Service short description** for the Front Desk. Leave the setting off to sell the service only through its own link.
8. Select **Create**. In a service you have already saved, the button is **Save**. Then open the service's link and go through the page as a client would.

![The General tab of a one-off service: the name (2), the Items table (3) and Finance settings (4). The flow preview on the right shows what a purchase will do.](https://getzendo.io/wp-content/uploads/2026/11/kb-v2-general.webp =708x529)

![The Order page tab: the Order Form switch (5), the service order page (6) and the Front Desk settings (7).](https://getzendo.io/wp-content/uploads/2026/11/kb-v2-order-page.webp =708x529)

You cannot change the service type later. See [Choose a service type](https://help.getzendo.io/en/article/choose-a-service-type-18ktzy9/).

## Add at least one item with a price

The price comes from the **Items** table.

**VAT support**, below the table, adds a percentage-based tax. The rate comes from **Settings › Sales › Payments & documents › Documents**. See [Charge tax](https://help.getzendo.io/en/article/charge-tax-1bt1f15/).

## Choose how the client pays

You can tick any payment method in your workspace: Stripe, if you have connected it, and each manual method, under the name you gave it. If no method is ticked, the client cannot pay. To add payment methods, go to **Settings › Sales › Payments & documents › Payment methods**. See [Connect Stripe](https://help.getzendo.io/en/article/connect-stripe-1pyobez/) and [Add a manual payment method](https://help.getzendo.io/en/article/add-a-manual-payment-method-wwqitl/).

**Issue an invoice**, also under **Finance settings**, decides whether Zendo issues the invoice for you:

- **Never**: you create documents yourself.
- **Automatically after payment**: Zendo issues the invoice when the payment arrives.

## What happens when a client buys

When a client buys, an order appears under **Orders**. It shows the client, the amount, the payment method and a **Source**, which tells you where the order came from. If the client paid with a manual method, the order waits until someone on your team marks it as paid. See [Mark a document as paid or refunded](https://help.getzendo.io/en/article/mark-a-document-as-paid-or-refunded-xqxof3/).

On the **Automations** tab, under **Automatic Request creation**, you choose whether the purchase also opens a request: **Open a request for the work** or **No request, just the order**. See [Decide what happens after a purchase](https://help.getzendo.io/en/article/decide-what-happens-after-a-purchase-kdi63s/).

## Related

- [Choose a service type](https://help.getzendo.io/en/article/choose-a-service-type-18ktzy9/)
- [Add add-ons and let clients choose quantity](https://help.getzendo.io/en/article/add-add-ons-and-let-clients-choose-quantity-1y6jehy/)
- [Add an Order Form to a service](https://help.getzendo.io/en/article/add-an-order-form-to-a-service-1ag3b1d/)
- [Decide what happens after a purchase](https://help.getzendo.io/en/article/decide-what-happens-after-a-purchase-kdi63s/)
- [Sell with a direct link, without the Front Desk](https://help.getzendo.io/en/article/sell-with-a-direct-link-without-the-front-desk-t9dvlf/)