> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.getzendo.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Inviting Members

${youtube}[More about Inviting Members in this video:](tqhMhAl452I?feature=shared)

### Roles That Can Invite Team Members: Owner, Admin

## Table Of Contents

1. [How To Invite New Members](#1-how-to-invite-new-members)
2. [Available Seats In Subscription Plans](#1-available-seats-in-subscription-plans)
3. [Limit Reached](#1-limit-reached)

# How To Invite New Members

||| The number of team members you can invite depends on your [subscription plan](https://help.getzendo.io/en/article/plan-billing-bx97yi/). More on that below.

1. Select *Client Portal* on the left sidebar under *Settings*,
2. Choose \*Internal Team \*from the drop-down menu,
3. In the new tab, select the *Invite team members* button in the top right corner,


![](https://storage.crisp.chat/users/helpdesk/website/-/5/3/1/2/531203e6a7585000/cleanshot-2026-02-16-at-093229_cbbzde.png)

4. In the popup window, **choose the default role** of your invited team members, either Agent or Watcher. You can change their [role & permission levels](https://help.getzendo.io/en/article/roles-and-permissions-1xeexu8/) later on, 
5. Next, you can either **copy the invitation link** to send it to your team members yourself, or you can **send invitation links through Zendo** by entering the email address in the "Invite with email" field and selecting the "Send invites" button. You can send multiple invitations at once.

![](https://storage.crisp.chat/users/helpdesk/website/531203e6a7585000/zendo-inviting-team-members-2_junm4m.png)

# Available Seats In Subscription Plans

| Essential | Core | Pro | Agency |
| ---- |
| 1 internal user | 1 internal users\* | 1 internal users\* | 1 internal users\* |
| — | 2 watchers per internal user | 2 watchers per internal user | 2 watchers per internal user |

 \*More seats can be bought individually. To learn more about seat limits, [read this article](https://help.getzendo.io/en/article/seat-limits-13ofkl0/).

# Limit Reached

If you've reached the limit of available seats, the inviting team members pop-up will inform you of that. In that case, you can either **deactivate unused team members to gain back active seats** or **purchase more seats** for your workspace. To learn how to purchase more seats, [read this article.](https://help.getzendo.io/en/article/seat-limits-13ofkl0/)

![](https://storage.crisp.chat/users/helpdesk/website/531203e6a7585000/inviting-team-members-3_b1fd0q.png)