> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.getzendo.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Create your Zendo account

You create a Zendo account and your workspace in one step, on Zendo's sign-up page. The workspace is where your team works and where your clients get their client portal. You become its owner, and you start with 14 days of the Pro plan for free.

## Sign up

1. Open `app.getzendo.io` and stay on the sign-up form. If you already have an account, select **Log in** instead.
2. Enter your **First name**, **Last name** and **Email**. The email address is the one you sign in with.
3. Create a **Password**. The bar under the field shows how strong it is.
4. Enter a **Workspace name**. It becomes your workspace's address, `<workspace-name>.getzendo.io`, so use your company's name or something close to it.
5. Tick **I agree to Terms & Conditions**. Ticking the box for product updates and offers is up to you.
6. Select **Sign up**.
7. Open the email from Zendo and enter the 6-digit verification code.

## Your trial

A new workspace gets the Pro plan for 14 days, and you do not need a card to start. When the trial ends, choose a paid plan on **Settings › Workspace › Plan & billing**, or continue on the free plan. Nothing you created is deleted when the trial ends: anything over the free plan's limits is archived and comes back when you upgrade. See [Understand your plan and limits](https://help.getzendo.io/en/article/understand-your-plan-and-limits-56zm9l/).

During the trial you cannot add seats. If you want to invite more team members than the trial allows, choose a paid plan first.

## What to do next

Your workspace is empty at first. Set up the basics before you invite anyone: your logo and colours, a service or a request type, and the way clients pay you. See [Set up the basics](https://help.getzendo.io/en/article/set-up-the-basics-v1502f/).

You can change the workspace name and address later on **Settings › Workspace › General**, or move the client portal to a domain of your own. See [Set your workspace name, address and formats](https://help.getzendo.io/en/article/set-your-workspace-name-address-and-formats-fzxsyf/) and [Use your own domain](https://help.getzendo.io/en/article/use-your-own-domain-1ka8al9/).

## Your account and your clients' accounts are separate

Your account belongs to your team's side of Zendo. Your clients get their own accounts in your workspace when you invite them or when they sign up on your client portal. They never use `app.getzendo.io`. See [Add clients](https://help.getzendo.io/en/article/add-clients-1mfm23b/).

## Related

- [Set up the basics](https://help.getzendo.io/en/article/set-up-the-basics-v1502f/)
- [Understand your plan and limits](https://help.getzendo.io/en/article/understand-your-plan-and-limits-56zm9l/)
- [Set your workspace name, address and formats](https://help.getzendo.io/en/article/set-your-workspace-name-address-and-formats-fzxsyf/)
- [Set up your own account](https://help.getzendo.io/en/article/set-up-your-own-account-wf7m93/)
- [Add clients](https://help.getzendo.io/en/article/add-clients-1mfm23b/)